Patient and Family Services

The NICUs at the Colorado Institute for Maternal and Fetal Health offer a variety of patient and family services that help make a difficult experience a little easier.

Ronald McDonald House

932 Potomac Circle, Aurora, 80011

The Ronald McDonald House serves families with a seriously ill or injured child being treated at the Institute. Families wishing to stay must live at least 60 miles from The Ronald McDonald House. A shuttle to and from Children's Hospital Colorado and University of Colorado Hospital is provided.

Families staying at the Ronald McDonald House will be able to take a shuttle from there to the hospitals' main lobby at no cost. The shuttle operates on the following schedule: 6:30 a.m. / 12:30 p.m. / 4:30 p.m. / 6:30 p.m.

Hours of operation: 6 a.m.–10 p.m. every day of week. Holidays on schedule based on need (typically 8 a.m.–5 p.m.). Families can call the shuttle phone number to arrange for pick up: 720-313-9357.

If there are operational issues, please contact Scot Garcia (Senior Facilities Manager): 720-777-4458.

Patient and Family Services at Children's Hospital NICU

Child Life Services

Our therapeutic Child Life program is staffed by specialists dedicated to helping patients and families in the hospital setting better cope with illness and injury, and understand specific medical issues and necessary treatments. At the NICU in Children's Hospital Colorado, our specialists work with parents and younger siblings of newborns to provide emotional and coping support.


Because parents, siblings, and relatives can't always be with babies in the NICU, we've created a unique way to connect families. BabyChat employs secure video connections to unite loved ones during this difficult time. Learn more about this new, exciting option.

Patient and Family Services at University of Colorado NICU

Our NICU at the University of Colorado offers a wide variety of family services that aim to assist families during this difficult time, including our new Bright Spaces room, Tea Time, and more. Learn more about our offerings.